The Ultimate Point of Sale Software for Appliance Repair Shop
Manage your appliance repair business with ease using HelloClient: scheduling, invoicing, inventory management, and CRM — all in one user-friendly platform
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Only what matters in an appliance repair workshop
Ticket Intake in the Appliance Repair Service
The process of receiving customer equipment for repair meets all the necessary requirements. Based on our clients' experiences, we have made an effort to include important details in our CRM that will protect you from unnecessary disputes and simplify your business operations.
Want to start growing my repair business
Appliance Malfunction and Parts Catalogs
These will significantly reduce the time spent by both the customer and the service technician when placing a ticket in the appliance repair service.
Device Photo Upload and Ticket History
An additional level of detail and improved communication with customers. You can capture the actual condition of the device before repair, ensuring transparency and increasing trust.
Receipt with Logo, Signature, and Stamp for Appliance Repair Workshop
Ensure reliable proof of device acceptance for repair. In the HelloClient CRM, you’ll get a ready-made receipt template where you just need to upload your logo and signature.
Repair Management in the Appliance Repair Workshop
Access the complete repair history for each customer. Every used part, added service, and action is documented. Instant synchronization with the inventory upon part allocation to a ticket and real-time updates on stock levels.
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Automated Payroll Calculation
Specify each employee’s share of the ticket and eliminate manual payroll calculation errors.
Work Completion Report Template
A ready-made template with the services performed and parts installed will be automatically printed for the customer at the time of ticket payment.
Warranty on Work and Parts
Easily track warranty periods for your commitments to customers.
Parts Sales and Inventory Management in CRM
Simple and clear tracking of parts and materials in stock. Manage all inventory processes: receipt, movement, customer returns, write-offs, and stocktaking. Sell products with just one click.
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Inventory Management
Monitor stock levels. Add parts to an ticket directly from the warehouse, and stock levels will be updated automatically. Sell parts with just one click.
View Parts Availability Across Service Center Warehouses
Easily check stock levels across all warehouses in one window without cumbersome switches.
Quick Product Search
Fast and smart search across all product and part IDs: by name, code, serial number, SKU, or barcode.
A New Level of Customer Service in the Appliance Repair Workshop
A comprehensive set of tools to enhance customer service: check ticket status via QR code, intercept negative reviews, and send notifications requesting service feedback.
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Notifications at Every Stage
Timely information is key to successful service. Automatic notifications at each stage of the ticket: from intake to completion.
Built-in Client Portal
Allow customers to check the status of their ticket using the QR code on their receipt. Customers prefer not to make unnecessary calls to the workshop.
Automatic Quality Rating Messages
Enhance staff performance with automatic messages requesting feedback on the company’s work. All reviews are sent directly to the service center owner.
What Challenges Are You Looking to Overcome with HelloClient in Your Appliance Repair Workshop?
Are you aiming to optimize workflows, automate tedious tasks, or perhaps elevate customer satisfaction? Let HelloClient revolutionize your appliance repair business.
HelloClient Mobile App for Appliance Repair Service
Full-Featured Mobile App for HelloClient Appliance Repair Service
⚡️ Manage your company from home, on the road, or anywhere in the world.
⚡️ Conveniently view and manage tickets.
⚡️ Technicians can create new tickets directly on-site.
⚡️ Upload photos to tickets from your phone.
⚡️ Create tasks for workshop staff.
⚡️ Manage your company from home, on the road, or anywhere in the world.
⚡️ Conveniently view and manage tickets.
⚡️ Technicians can create new tickets directly on-site.
⚡️ Upload photos to tickets from your phone.
⚡️ Create tasks for workshop staff.
Elevate Your Appliance Repair Shop’s Online Presence on Google, TrustPilot, and Facebook
Gain complete control over your appliance repair shop’s digital reputation with our intelligent reputation management platform. Engineered to seamlessly gather stellar reviews, our solution not only uplifts your brand image but also attracts more customers, ultimately enhancing your revenue.
Start Promoting Your Workshop
QR Code at the Reception Desk
A ready-made solution that eliminates the need for reminders to your receptionist to ask for reviews.
Intercept Negative Reviews
Prevent negative reviews from being published online. Negative feedback will be sent directly to the owner for managerial decisions.
Save on Advertising Costs
Detailed reports on advertising sources will reveal where clients are learning about your service center and whether it’s worth continuing to invest in specific channels.
Reports
Provide information for making managerial decisions. Analyze reports on customer tickets, employee salaries, and other expenses. Clear visual representations in numbers help you plan the budget for the next period.
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Profit from Tickets and Sales
Monitor net profit from tickets and sales. Convenient filters in reports help you obtain the necessary statistics.
Employee Performance
Identify which employees generate the most profit for your business. Discover which services and products are in high demand.
Employee Payroll Report
Save time on manual salary calculations. The program handles it all for you. View earnings and payments by month.
Pricing Options Tailored for Your Repair Shop. Start free
Unlimited users. No credit card needed.
Trial Period
0 BYN (Belarusian ruble)
Trial Period Includes:
- ⚡️ Up to 40 Initial Tickets
- ⚡️ Full Access to All Features and Integrations
- ⚡️ Live Chat Support
Claim Your 40 Free Tickets Now
All-in-One Plan
✨ Save for 2 Months with Annual Payment
32 BYN month
Plan Includes:
- ⚡️ 1 Location
- ⚡️ Unlimited Users
- ⚡️ Unlimited Tickets
- ⚡️ All Features and Integrations
- ⚡️ Live Chat Support
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Pricing Options Tailored for Your Repair Shop. Start free.
Unlimited users. No credit card needed.
Trial Period
0 BYN (Belarusian ruble)
- Trial Period Includes:
- ⚡️ Up to 40 Initial Tickets
- Test the efficiency of our system by managing up to 40 service tickets.
- ⚡️ Full Access to All Features and Integrations
- Experience the complete range of functionalities, from inventory management to customer relations.
- Get instant help and guidance through our real-time chat service
Claim Your 40 Free Tickets Now
All-in-One Plan
✨ Save for 2 Months with Annual Payment
32 BYN month
- *That's about $9.9, depending on your bank's exchange rate
- Plan Includes:
- ⚡️ 1 Location
- Manage your repair shop from a single, centralized location.
- ⚡️ Unlimited Users
- Add as many team members as you need, at no extra cost.
- ⚡️ Unlimited Tickets
- Handle an unlimited number of service tickets to meet customer demands.
- ⚡️ All Features and Integrations
- From inventory management to customer relationship management — all the tools you need are included.
- ⚡️ Live Chat Support
- Real-time assistance whenever you need it to keep your operations running smoothly.
Get Started in Seconds
Register for Free and Start Managing Your Appliance Repair Service
Enjoy a trial period with the first 40 tickets absolutely free. No need to link a credit card
Streamlined Operations at Every Level of Your
Appliance Repair Shop
Appliance Repair Shop
Reception Manager
Efficiently searches for customers in the database, manages repair tickets, uploads device photos, and assigns a technician to each task.
Master Technician
Accesses tasks from a comprehensive service list, deducts in-stock components from the inventory, and flags any missing parts for immediate procurement.
Administrator
Oversees payments, prints invoices and receipts as required, tracks both revenue and expenditures, and handles payroll calculations.
Shop Owner
Receives detailed reports on revenue, profitability, inventory turnover, and technician performance metrics.
Your Business with HelloClient
Your Competitor
Service Advisor.
Always familiar with the customer and the complete repair history of their appliance.
Always familiar with the customer and the complete repair history of their appliance.
Time-Saving Receipts.
Streamline the customer experience by issuing branded receipts featuring a QR code for easy ticket status tracking.
Streamline the customer experience by issuing branded receipts featuring a QR code for easy ticket status tracking.
Inventory Management.
Your manager can effortlessly reorder parts thanks to the program’s automated minimum stock level alerts.
Your manager can effortlessly reorder parts thanks to the program’s automated minimum stock level alerts.
Post-Repair Follow-Up.
Upon completion of the repair, the system automatically sends out a message requesting customer feedback on the services provided.
Upon completion of the repair, the system automatically sends out a message requesting customer feedback on the services provided.
Negative Review Handling.
Equipped to intercept negative reviews online, giving you the chance to rectify issues before they impact your reputation.
Equipped to intercept negative reviews online, giving you the chance to rectify issues before they impact your reputation.
Advertising Expense Analysis.
Evaluate the ROI of your advertising efforts, helping you allocate your budget more effectively.
Evaluate the ROI of your advertising efforts, helping you allocate your budget more effectively.
Putting the User at the Center of Our Attention
Personalized ImplementationWe listen to your specific needs and assist in the seamless implementation of HelloClient. We’ll transfer data from your existing system including orders, clients, inventory, services, and directories.
Instant Chat SupportFrom the moment you start using HelloClient, you’ll have access to real-time chat support. Our support team is there to guide you in utilizing HelloClient to tackle your business challenges and increase profitability. Whether you have a question or encounter an issue, instant assistance is just a chat message away.
Knowledge-BaseGain access to our constantly updated and maintained knowledge base, complete with step-by-step guides and tutorials to ensure seamless operations within HelloClient.
Equipment Selection AssistanceWe’ll provide advice on how to integrate an online cash register and any additional equipment you may need.
We have something to be proud of
- 4.9Average rating in the "Computer Repair Workshop Software" category based on user reviews from Capterra, G2, and GetApp.
- +100000Repair tickets are added to the HelloClient software by repair workshops every day.
- 99,8%This is the average annual Uptime (service availability rate) for HelloClient.
What our users say
Frequently Asked Questions about HelloClient for Appliance Repair Shops
HelloClient is a comprehensive software solution designed for appliance repair businesses. It helps streamline operations with features such as job scheduling, work order management, invoicing, and customer relationship management (CRM).
HelloClient enhances efficiency by automating routine tasks, such as scheduling and dispatching, tracking job progress, managing inventory, and generating invoices. This reduces manual work and helps your team focus on providing excellent service.
Yes, HelloClient is designed to cater to businesses of all sizes, including small appliance repair shops. It offers scalable features to support the growth of your business, making it an ideal choice for both small and large operations.
HelloClient includes robust technician management features such as real-time job tracking, dispatch scheduling, mobile access for field technicians, and performance monitoring. These tools help ensure your technicians are organized and productive.
HelloClient offers integration capabilities with various third-party software systems, including accounting and CRM tools. This allows for seamless data transfer and improved workflow between your different business systems.
HelloClient provides an integrated invoicing system that simplifies billing. You can generate and send invoices directly through the platform, track payment status, and even set up automated reminders for overdue payments.
Absolutely. HelloClient includes a mobile app that allows technicians to access job details, update job statuses, and communicate with the office while on the go. This ensures that they have all the information they need right at their fingertips.
HelloClient offers comprehensive customer support, including live chat, email assistance, and a detailed knowledge base. Our support team is available to help with any questions or issues you may encounter.
HelloClient features an inventory management system that helps track parts and supplies, manage stock levels, and generate purchase orders. This ensures you have the necessary materials for each job and helps prevent shortages.
Yes, HelloClient is highly customizable to meet the unique needs of your repair business. You can adjust settings, create custom fields, and configure the software to align with your specific operational requirements.
