HelloClient - CRM system for service centers

CRM for Appliance Repair Service — HelloClient

Cloud service for order tracking, spare parts and goods inventory management, employee payroll in appliance repair workshops

CRM for appliance repair service

Only what matters in appliance repair workshops

All important details included in order forms

  • Equipment acceptance process meets all requirements
  • Directories of appliance malfunctions and configurations
  • Photo and file attachments
  • Order history with all employee actions and payments
Order creation form in HelloClient CRM. Adding custom fields, directories. Photo and file attachments

Ready-made document templates for workshops

Ensure reliable proof of device acceptance for repair with ready-made receipt template in HelloClient, where you'll only need to upload your logo and add your signature

Ready-made receipt templates. Acceptance receipt, work completion certificate, sales receipt, price tag and label

Individual data migration

Experienced specialists will migrate data quickly and without loss. Contact our support chat, and we'll help with migration from other programs

Database migration to CRM

Accessory sales and spare parts management in CRM

Simple and intuitive spare parts and materials inventory management. All warehouse processes: receipt, transfer, customer return, write-off, inventory. One-click product sales

Quick sales through Shop module with or without customer specification

Inventory Management

Control product availability. Add spare parts directly from warehouse to order and stock levels update automatically. Sell parts with one click.

View spare parts availability across service center warehouses

Conveniently view product availability across all warehouses in one window without tedious switching.

Quick product search by barcode

Fast and smart search across all product IDs and spare parts: by name, code, serial number, article number, barcode.

HelloClient App — effective business management tool

Available for installation on Windows, MacOS, Android and iOS devices, perfect for mobile repair services. Work from anywhere in the world.

Repair management in appliance repair workshops

Complete repair history for each customer

  • Real-time synchronization with warehouse when writing off spare parts
  • Work completion certificate template
  • Setting warranty on work and spare parts
Order card with all order and customer information. Order history: status changes, payments, comments

Payroll calculation

  • Automatic calculation
  • Percentage for employees for completed work
  • Fixed salary for services provided
Payroll calculation in HelloClient CRM

Real HelloClient reviews

JM

James Miller

Review of HelloClient

I was looking for something simple, intuitive, and easy to use. With HelloClient, it felt like coming home—like using my own Excel sheet that I’d perfected over years, only now it’s sleek, smart, and way more powerful.

LR

Lisa Rodriguez

Review of HelloClient

What sold me was how easy it is to use, how clean the interface is, and how affordable the pricing is. It has everything we needed—and the support team is responsive and actually helpful.

TS

Thomas Smith

Review of HelloClient

The interface is incredibly intuitive. Support is always available and responds quickly with clear, actionable answers. Plus, the free trial gives you full access—no watered-down version—so you can really experience the product. Solid 5 out of 5.

EC

Emily Chen

Review of HelloClient

Modern design, easy to implement, and very budget-friendly. The team genuinely listens to customer feedback and builds features that solve real pain points. Support is not just helpful—they’re genuinely invested in your success.

Join 5000+ satisfied users

New level of customer service in appliance repair workshops

Order status by QR code, interception of negative reviews, notification requesting service quality evaluation

Automatic email notifications with order information. Real-time order information through built-in widget

Notification sending at all stages

Automatic notifications at every stage of order execution: from acceptance to work completion, providing timely information to customers.

Built-in customer portal

Give customers the ability to independently check their order status using QR code on receipt. This eliminates unnecessary customer calls to workshop.

Service quality evaluation message

Improve employee competence with automatic messages to evaluate company work. All reviews go directly to service center owner.

What tasks can be solved with HelloClient

Product
Management

Order
Tracking

Payroll

Promotion
with Reviews

Financial
Accounting

Automatic
Notifications

Task
Management

Document
Printing

Try for Free

Promotion with reviews on Yandex, 2GIS, Google Maps

HelloClient automatically collects good reviews

  • More new customers
  • Interception of negative reviews
  • Reviews with negative content will be sent directly to workshop owner
  • Prevention of internet publication
Positive reviews on Yandex, 2GIS and Google Maps. Interception of negative reviews. Increasing ratings on online maps

Advertising budget savings

  • Analysis of advertising sources: where more customers come from
  • Income and expense optimization
More new customers. Less spending on advertising with CRM

HelloClient Advantages

Speed, control, convenience. HelloClient is a tool that simplifies your work and promotes your business growth

+100.000

repair orders created daily in the system

+5000

satisfied users worldwide

99.8%

average annual service availability rate

Reports

Analyze reports on customer orders, employee payroll and other expense items. Clear visual representation in numbers allows planning budget for the next period.

Flexible business reports with visual charts. Comparison with previous period

Profit from orders and sales

Control net profit from orders and sales. Convenient filters in reports that help get necessary statistics.

Employee performance quality

Find out which employees bring the most profit to your business. Which services and products are in high demand.

Employee payroll report

Save time on payroll calculation. The system will do everything for you. View accruals and payments by months.

HelloClient CRM Pricing

Price depends on number of offices registered in the system

Trial

14 days
Free Absolutely free—no catch
  • Full access to all features
  • Dedicated onboarding support: Get help setting up the system for your business
Start free trial
15% off

Business

12 months / 1 location
$8.40/month
  • Up to 250 team members
  • Full system access
  • Priority chat support
  • Exclusive bonus gift
  • Setup assistance included
  • Dedicated account manager
Get annual plan

Lite

1 month / 1 location
$9.90/month
  • Up to 250 team members
  • Full system access
  • Priority chat support
  • Exclusive bonus gift
  • Setup assistance included
  • Dedicated account manager
Get monthly plan

Useful integrations for appliance repair business

In HelloClient you can connect

  • SMS providers
  • Messengers
  • Phone IMEI database
  • And 30+ more useful features
Useful integrations for service centers: telephony, SMS providers, online cash registers, phone IMEI database, messengers

Success 🚀 starts with HelloClient 💙 Register and test CRM free for 14 days

Get Started

Complete order at every work stage in appliance repair workshops

Division of employee rights and responsibilities in CRM

Receptionist

Quickly finds customer in database, creates order, adds device photos and assigns executor

Division of employee rights and responsibilities in CRM

Technician

Adds work from directory, writes off available spare parts from warehouse, or sets task to purchase missing ones

Division of employee rights and responsibilities in CRM

Administrator

Accepts payments, prints receipts, manages income and expense accounting, calculates payroll

Division of employee rights and responsibilities in CRM

Owner

Gets visual reports on revenue and profit, spare parts turnover, employee efficiency

Employee Activity Log

Reduces the risk of errors and fraud. All actions in one place: deletion of orders and sales with a data copy, changes to prices, costs, and discounts for goods and services, system login history.

Employee Activity Log in HelloClient CRM. Complete control over order and sales deletions, changes to prices and discounts for goods and services. Employee system login history with IP addresses.

Join HelloClient and outpace competitors

Your service with HelloClient Your competitors
Receptionist will always know customer and repair history of their washing machine, TV or other equipment
Receptionist will save customer time by printing branded receipt with QR code to check order status
Your manager will order spare parts for warehouse thanks to system prompt about minimum stock level
After repair, system automatically sends message requesting service evaluation
Allows negative reviews online
Ability to evaluate advertising expenses

Frequently Asked Questions

What is the main purpose of CRM system for automating appliance repair workshops?

The main purpose of CRM for appliance repair service centers is to ensure efficient management of appliance repair processes, from order tracking to reporting, with the goal of increasing productivity and service quality.

What information is tracked using the CRM system?

HelloClient CRM system for business allows tracking order status, repair stages, spare parts availability, completion deadlines, and enables customers to monitor their device status in real-time.

How does the CRM system help simplify accounting and reporting?

CRM system for service centers automatically records all order details and repair work, generates reports on completed work, resources used, and materials, which significantly simplifies accounting and reporting.

What advantages does automation of appliance repair service center operations include?

CRM for appliance repair service centers helps speed up customer service processes, reduce error probability, optimize resource usage, and increase customer satisfaction levels.

How is customer data security ensured when using HelloClient CRM system?

HelloClient CRM system for business ensures high level of customer data protection using modern encryption and authentication methods to guarantee information confidentiality and security.

How to start using CRM for appliance repair service in your workshop?

To start using HelloClient CRM system, you just need to register to launch a free trial period. Each user is assigned a support manager. Chat with support is available right in the company profile.

Still have questions? We're here to help:
Contact us on What's App What's App support

If everything is clear — join us! Register now and start managing your business for free