HelloClient - CRM system for service centers

Best CRM for Phone Repair Service

Cloud service for order tracking, spare parts, warehouse goods and employee payroll management in smartphone repair workshop

CRM for phone repair service

Only what matters in smartphone repair workshop. Order intake in CRM system

Order form includes all important details

  • Fault directories
  • IMEI autofill
  • Photo upload and order history
Order creation form in HelloClient CRM. Adding custom fields, directories. Adding photos and files

Ready-made document templates for workshop

Ready receipts in HelloClient. Just add logo and signature to confirm device acceptance for repair.

Ready receipt templates. Acceptance receipt, work completion certificate, sales receipt, price tag and label

Individual data migration

Experienced specialists will migrate data quickly and without losses. Write to our support chat, and we'll help with migration from other programs

Database migration to CRM

Accessory sales and spare parts tracking in repair workshop

One-click product sales. All warehouse processes: receipt, transfer, customer return, write-off, inventory

Quick sales through Shop module with or without customer specification

Warehouse Management

Control product availability and update balances by adding spare parts to orders directly from warehouse. Sell accessories in one click.

View spare parts availability across service center warehouses

Convenient access to product availability information across all service center warehouses in one window — without unnecessary switching.

Quick Product Search

Smart search for products and spare parts by ID, name, code, serial number, article or barcode for fast and accurate work.

HelloClient App — efficient business management tool

Available for installation on Windows, MacOS, Android and iOS devices, perfect for mobile services. Work from anywhere in the world.

Repair Management

Complete repair history for each customer

  • Real-time synchronization with warehouse when writing off spare parts
  • Work completion certificate template
  • Warranty on works and spare parts
Order card with all order and customer information. Order history: status changes, payments, comments

Payroll Calculation

  • Automatic calculation
  • Percentage for employees for work completion
  • Fixed salary for service provision
Payroll calculation in HelloClient CRM

Real HelloClient Reviews

JM

James Miller

Review of HelloClient

I was looking for something simple, intuitive, and easy to use. With HelloClient, it felt like coming home—like using my own Excel sheet that I’d perfected over years, only now it’s sleek, smart, and way more powerful.

LR

Lisa Rodriguez

Review of HelloClient

What sold me was how easy it is to use, how clean the interface is, and how affordable the pricing is. It has everything we needed—and the support team is responsive and actually helpful.

TS

Thomas Smith

Review of HelloClient

The interface is incredibly intuitive. Support is always available and responds quickly with clear, actionable answers. Plus, the free trial gives you full access—no watered-down version—so you can really experience the product. Solid 5 out of 5.

EC

Emily Chen

Review of HelloClient

Modern design, easy to implement, and very budget-friendly. The team genuinely listens to customer feedback and builds features that solve real pain points. Support is not just helpful—they’re genuinely invested in your success.

Join 5000+ satisfied users

New level of customer service in phone repair workshop

Order status by QR, negative review interception, notification asking to evaluate service quality

Automatic email notifications with order information. Real-time order information through built-in widget

Notifications at all stages

Timely information is key to successful service. Automatic notifications at every order stage: from acceptance to work completion.

Built-in customer portal

Let customers independently check their order status using QR code on receipt. Customers don't like calling the workshop unnecessarily.

Service quality evaluation message

Get customer feedback through automatic messages for service quality evaluation. All reviews go directly to the service center owner.

What tasks can be solved with HelloClient

Product Management

Order Management

Payroll

Promotion
with reviews

Financial
Accounting

Automatic
Notifications

Task
Management

Document
Printing

Try Free

Promotion with reviews on maps Yandex, 2GIS, Google

HelloClient automatically collects good reviews

  • More new customers
  • Negative review interception
  • Preventing publication online
Positive reviews on Yandex, 2GIS and Google maps. Negative review interception. Increasing rating on online maps

Advertising budget savings

  • Analysis of advertising sources: where more customers come from
  • Income and expense optimization
More new customers. Less spending on advertising with CRM

HelloClient Advantages

Speed, control, convenience. HelloClient is a tool that simplifies your work and promotes your business growth

+100,000

repair orders created daily in the program

+5000

satisfied users worldwide

99.8%

average annual service availability rate

Reports

Track income, expenses, employee payments, procurement costs with automatic reports

Flexible business reports with visual charts. Comparison with previous period

Profit from orders and sales

Control net profit from orders and sales. Convenient filters in reports that help get necessary statistics.

Employee performance quality

Find out which employees bring the most profit to your business. Which services and products are in high demand.

Employee payroll report

Save time on payroll calculation with calculator. The program does everything for you. View accruals and payments by months.

HelloClient CRM Pricing

Plan price depends on number of offices registered in the program

Trial

14 days
Free Absolutely free—no catch
  • Full access to all features
  • Dedicated onboarding support: Get help setting up the system for your business
Start free trial
15% off

Business

12 months / 1 location
$8.40/month
  • Up to 250 team members
  • Full system access
  • Priority chat support
  • Exclusive bonus gift
  • Setup assistance included
  • Dedicated account manager
Get annual plan

Lite

1 month / 1 location
$9.90/month
  • Up to 250 team members
  • Full system access
  • Priority chat support
  • Exclusive bonus gift
  • Setup assistance included
  • Dedicated account manager
Get monthly plan

Useful integrations for phone repair business

In HelloClient you can connect

  • SMS providers
  • Messengers
  • Phone IMEI database
  • And 30+ more useful features
Useful integrations for service centers: telephony, SMS providers, online cash registers, phone IMEI database, messengers

Time ⏰ to start 💙 Register and test HelloClient CRM free for 14 days

Get Started

Complete order at every work stage in phone repair workshop

Division of rights and responsibilities among employees in CRM

Receptionist

Quickly finds customer in database, creates order, adds device photos and assigns performer

Division of rights and responsibilities among employees in CRM

Technician

Adds works from directory, writes off available spare parts from warehouse, or sets task to purchase missing ones

Division of rights and responsibilities among employees in CRM

Administrator

Accepts payments, prints receipts if needed, manages income and expense accounting, calculates payroll

Division of rights and responsibilities among employees in CRM

Owner

Gets visual reports on revenue and profit, spare parts turnover, employee efficiency

Employee Activity Log

Reduces the risk of errors and fraud. All actions in one place: deletion of orders and sales with a data copy, changes to prices, costs, and discounts for goods and services, system login history.

Employee Activity Log in HelloClient CRM. Complete control over order and sales deletions, changes to prices and discounts for goods and services. Employee system login history with IP addresses.

Join HelloClient and outpace competitors

Your service with HelloClient Your competitors
Receptionist will always know customer and repair history of their phone or computer
Receptionist saves customer time by printing branded receipt with QR code for order status check
Your manager will order spare parts for warehouse thanks to program prompt about minimum stock
After repair, program automatically sends message asking to evaluate services
Allows negative reviews online
Ability to evaluate advertising expenses

Frequently Asked Questions

What is the main purpose of software for automating a phone repair workshop?

The main purpose of phone repair service software is to provide efficient management of phone repair processes, from order tracking to reporting, with the goal of increasing productivity and service quality.

What information is tracked using this software?

CRM for phone repair service allows tracking order status, repair stages, spare parts availability, completion deadlines, and enables customers to monitor their device status in real time.

How does the CRM system help simplify accounting and reporting?

Phone repair service software automatically records all order and repair work details, generates reports on completed work, resources used and materials, which significantly simplifies accounting and reporting.

What advantages does automation of phone repair service work include?

Automating phone repair service work with CRM system for business processes allows to speed up customer service, reduce the likelihood of errors, optimize resource usage and increase customer satisfaction levels.

How is customer data security ensured when using the CRM system?

HelloClient business CRM system provides a high level of customer data protection, using modern encryption and authentication methods to guarantee confidentiality and information security.

How to start using phone repair service software in my workshop?

To start using our CRM system, you just need to register to launch a free trial period. Each user is assigned a support manager. Support chat is available right in the company profile.

Still have questions? We're here to help:
Contact us on What's App What's App support

If everything is clear — join us! Register now and start managing your business for free