HelloClient - CRM system for service centers

Order Management Software

Complete control over orders with HelloClient: convenient order tracking and management system to enhance your business efficiency

Order tracking in HelloClient CRM

Order Tracking in HelloClient CRM

Without order automation, you lose time, money, and customers. Orders get lost, control is weak, and the process drags on. Does this sound familiar?

With HelloClient, order tracking becomes simple and effective. Create, track, and manage orders in one convenient interface

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Order card with all customer and product information

Create Orders in 1 Minute

Convenient order creation form with reference databases

Quick and Without Extra Steps

  • Convenient order creation form where you can add all necessary fields
  • Ready-made equipment and issues reference databases
  • Deducting items from warehouse inventory in orders
  • Auto-filling customer information
  • Assigning responsible employees
  • Printing ready receipt forms directly from order creation

Individual Data Migration

Experienced specialists will migrate your data quickly and without losses. Contact our support chat, and we'll help with migration from other software

Database migration to CRM

Order Progress Control with Status Tracking

Monitor Every Stage of Your Orders

  • Employee permission settings by status for workflow optimization
  • Statuses help identify which orders need more attention and which can be postponed
  • Order payment and employee salary calculation in one click
Order progress control using statuses. Salary calculation and order payment

Action History

Employee action history for each order. Adding products and services, files, payments, status changes

Stay Informed About Every Order Event

  • Order status changes
  • Adding and removing products and services
  • Payment history
  • Employee comments
  • Notification sending history
  • Adding photos and files

HelloClient CRM is suitable for all types of businesses from technical service centers to beauty salons and sports facilities

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Convenient Order Filtering System

Find What You Need in Seconds

  • Create custom filters
  • Personal settings for each employee
  • Quick navigation through orders
  • Focus on what's important - view urgent orders to complete work on time and maintain customer trust
Order sorting with personal filters. View only new, only active, or orders by specific employee. Create custom filters

Order Reports

Analyze your work without extra effort. Detailed order reports are always at hand: employee efficiency, popular services and products, net profit

Order reports in HelloClient CRM
Sneaknfresh - Shoe dry cleaning (franchise)

Sneaknfresh

Shoe dry cleaning (franchise)

Without numbers, business doesn't see the complete picture, doesn't know about problems. It's like a blind kitten. HelloClient CRM provides transparency and helps identify weak spots

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Employee Notifications

Employees Always Stay Informed

  • Automatic notifications remind about important tasks and events
  • Notifications about order assignments, status changes, and comments
  • Call notifications
  • Task deadline approaching notifications
Automatic employee notifications on PC and smartphone

Employee Activity Log

Reduces the risk of errors and fraud. All actions in one place: deletion of orders and sales with a data copy, changes to prices, costs, and discounts for goods and services, system login history.

Employee Activity Log in HelloClient CRM. Complete control over order and sales deletions, changes to prices and discounts for goods and services. Employee system login history with IP addresses.

Automatic Salary Calculation

Salary Report

Accruals, payments, and employee balances by month

Employee salary report. Accruals and payments by month. Automatic salary calculation

Forget Manual Calculations

  • Automatic salary calculation
  • Employee percentage for completed work
  • Fixed salary for services provided
Salary calculation in HelloClient CRM

Don't wait for competitors to overtake you. Try HelloClient and simplify your order management

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Customers Always Know Their Order Status

Your customers are satisfied because they always know what's happening with their orders

E-mail

Free order completion notifications and automated review collection on online maps Yandex, 2GIS, Google

Automatic customer email notifications

SMS and Messengers

Integration with SMS provider allows sending automatic SMS when order status changes or anytime from the order card

Send messages in any convenient messenger: Viber, WhatsApp, Telegram

Integrations with SMS providers and messengers. MyCalls, SMS Center, Rocket SMS, Viber, Telegram, WhatsApp

"Order Status" Widget

Allows tracking order status in real-time.

How to work in HelloClient: quick training for you and your employees

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Collect positive reviews on maps

HelloClient will intercept all negative reviews and send them to your personal account, where you can process them and address objections

HelloClient helps collect positive reviews on Yandex, 2GIS and Google maps. Negative reviews go to your personal account

Business Management from any device, anywhere in the world

Run your business wherever you are. HelloClient is available on all devices — work from office, home, or on the go

HelloClient Advantages

Speed, control, convenience. HelloClient is a tool that simplifies your work and promotes your business growth

+100,000

repair orders created daily in the software

+5,000

satisfied users worldwide

99.8%

average annual service availability rate

More HelloClient Features That Will Bring Order to Your Business

Inventory Management

Product and supply control. Supplier database

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Customer Database

All customer information in HelloClient

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Financial Accounting

Control income, expenses, and net profit of your business

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Retail Sales

Sales accounting and quick checkout

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Analytics

Automatic reports. HelloClient calculates everything for you!

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Salary Calculation

Employee salary calculation from net profit for products and services

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Useful Integrations

In HelloClient you can connect

  • SMS providers
  • Messengers
  • IMEI phone database
  • And 30+ more useful functions
Useful integrations for service centers: telephony, SMS providers, online cash registers, IMEI phone database, messengers

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Frequently Asked Questions

What is the main purpose of a CRM system for order management?

The main purpose of a CRM for order management is to automate and improve order processing, from receiving and handling orders to tracking fulfillment and reporting. Our HelloClient business CRM system helps you effectively track order status, improve customer interactions, and accelerate order completion.

How does order management software improve business processes?

Order management software helps centrally store all order data, including customer information, products, and services. With HelloClient, you can quickly track order status, assign responsible staff, and ensure timely completion of all order stages, improving workflow organization and increasing productivity.

How does an order management CRM system automate processes?

An order management CRM system automates many routine processes such as order creation, status notifications, and reminders. The system helps reduce errors, improve order turnaround times, and increase customer satisfaction through accurate and timely service.

What advantages does order management software provide?

Order management software like HelloClient not only tracks orders but also improves customer communication, manages order statuses, assigns tasks to employees, and generates reports. This simplifies team workflows, reduces error potential, and speeds up order processing for greater efficiency.

How does order tracking work in a CRM?

Order tracking in HelloClient CRM allows you to monitor all order fulfillment stages, from creation to completion. You can set statuses for each stage and ensure all tasks are completed on time. The system also enables adding comments and attaching files to orders for detailed information.

How does the system monitor order fulfillment?

In the HelloClient order management CRM, you can configure order statuses to track fulfillment at each stage. The system notifies you of important changes like status updates, new comments, or actions requiring attention. This helps you respond promptly to changes and maintain high service standards.

What reports does the order management system provide?

HelloClient provides detailed order reports that help analyze work efficiency, track product and service popularity, and monitor order fulfillment. This enables better understanding of customer needs and process optimization to increase business profitability.

How do I start using a CRM for order management?

To start using order management CRM software, simply register on the HelloClient platform and begin your free trial. We also provide full implementation support and employee training for a quick start.

Can I use the order management CRM on different devices?

Yes, HelloClient is available on various devices including PCs, smartphones, and tablets. You can work with the system from anywhere - office, home, or on the go - providing flexibility and convenience for you and your team.

Do I need third-party services for order management CRM?

HelloClient includes many built-in order management features but also supports integration with various third-party services like online payment systems, SMS platforms, and messengers. This allows customizing the system to your specific business needs.

Can I use the order management CRM across multiple branches or offices?

Yes, HelloClient supports multiple branches and offices. You can easily manage orders across different locations, control order fulfillment, and track task completion in various departments, improving overall business efficiency.

How does the software accelerate order processing and increase customer satisfaction?

HelloClient accelerates order processing by automating all stages - from creation to fulfillment. Order status notifications and task reminders minimize delays, improving customer experience and increasing satisfaction.

Still have questions? We're here to help:
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