In case the client pick up the order without paying it you can hand the order out without payment.
To perform that you would need to:
- Open the ticket.
- Assign a "Closed unsuccessfully" status.
Filtering by "Closed unsuccessfully"You must create a personal filter to manage the unsuccessfully closed order. This would help you understand the problem and make a right managerial decision. The problem might be not on the client's but on the supplier or the executor's side.